Return Form

Thank you. We have sent you an email with a recap of this information and all instructions for return shipping.


Next steps:

  1. PREPARE THE ITEMS

    Prepare the items you wish to return in the original order box. Kindly ensure the products have all their original packaging, the security tag and seal are intact and that the return box is safely sealed.

  2. PRINT AND SIGN RETURN DOCUMENTS

    Print your pro-forma invoice and return label. Please ensure that you sign the pro forma invoice. Both documents are available in the order details page. We will also send you an email with a link for direct download.

    Place the signed pro forma invoice behind the return label, insert both documents in the provided pouch and adhere it to the top of your sealed box.

  3. SHIP THE RETURN

    Call UPS or leave the package at a UPS drop-off point within 14 days from today.

    Once the package is returned to our warehouse, we require a couple of days to verify the items meet the return policy requirements. We will send you an email as soon as we process your refund.