Down jacket

Shipping is always free unless otherwise stated at checkout.
Delivery usually takes 3-5 business days from the date of the purchase. Over the next few days, delivery may take up to an extra 5-6 days if we send items from one of our stores, contrary to the statement made at check-out.

We will send you the Tracking Number for your package by email. You can also follow the delivery online through the Track Your Order page.

Signature is required at delivery of all orders for security purposes. In case nobody is available to sign for the package for two consecutive working days, the courier will leave a notification and a contact number.

Please note working days are Monday through Friday, excluding local and national holidays.

You can follow your package and check the expected delivery date from the Track Your Order page, or in your account if you placed your order as a registered customer.

Please note that the Tracking Number will be activated within 24 hours from when the order is dispatched, therefore you may not find any updates immediately after shipment. We kindly ask you to check back the following day.

You can select the Country/Region you want to ship to by clicking on "Shipping to" in the website footer.
Please note that your Shopping Bag is exclusive to each Country/Region and will no longer be visible if you change location. If you change Country/Region, you will need to select the items again. Our catalogue, shipping and payment methods may also be updated.