Returns and Refunds
Before requesting a return please make sure the products comply with the following conditions, in accordance with our Terms of Sale:
- The products must be in their unused original condition, with all tags and the security seal still attached and any special packaging and accessories included - incomplete, damaged, worn or altered items cannot be accepted
- The return must be requested within 14 days from delivery of the order
- The parcel must be handed to the courier within 14 days from return authorisation
- The parcel can only be returned from the original shipping Country/Region
- The products were purchased online on fendi.com and not in Fendi stores
Gift items can be returned by contacting the person who sent you the gift or, if you prefer, through our Customer Care.