Privacy Policies

Privacy Policy - updated: 8th November 2016

1. What does the Privacy Policy cover?

This privacy policy (“Privacy Policy”) applies to the web site www.fendi.com including dedicated areas reserved to registered users, such as the Fendi&Me section (hereinafter the "Site") and describes the data processing activities performed through the Site, which is owned and managed by Fendi Adele S.r.l. (hereinafter, "Fendi"). This Privacy Policy also applies to other web sites, mobile and Internet applications of Fendi or of its affiliates and companies subject to joint control (“Fendi companies”). Fendi recognizes the importance of the privacy of its users and is committed to protect it.

2. Type of data processed and sources

When a user visits the Site, we collect web-browsing activity and data about the device used to access the Site, such as IP addresses, domain names used and information regarding the user’s operating system. These and other data, such as number of visits and time spent on the Site, are used by Fendi only for statistical purposes and in anonymous form to monitor and improve Site performance, and to monitor for any illegal or unauthorized activity on the Site or carried out through the Site. With respect to how Fendi uses “cookies” for data collection, please refer to the below section on cookies.

Fendi also collects personal information actively provided by users such as name, sex, place and date of birth, country of residence, and e-mail address. To process purchases made through the Site, other information may be collected, such as identification codes (e.g. tax code, VAT number), contact information (e.g., address, phone number), and other information. In addition, Fendi collects a user’s personal information when a user interacts with the Site and requests services from Fendi, for example when a user subscribes to the Site or the newsletter, purchases products (which includes all activities pertaining to the sale and after-sale services, such as for example fraud prevention, managing of returning items, guarantee, customer support, interaction with Fendi customer service), takes part in initiatives realized through the Site, requests information or sends communications or feedback to Fendi, and so that Fendi can comply with applicable laws.

With your consent, Fendi may use your personal information to perform survey/market research, to understand your preferences and interests and to send you, through e-mail, sms and mms, promotional information and material on Fendi's and Fendi companies' products, for special price initiatives and promotions and for events organized by Fendi/Fendi companies or that the same participate in, including relevant invitations, as applicable. You can always opt-out from receiving these promotional messages. If you provide Fendi with personal information of third parties (for example the ‘send to a friend’ tool allowing you to send information on the Site and Fendi's/Fendi companies' products and initiatives to a friend), you are responsible for complying with applicable privacy and anti-spam laws, and may only use such features in full compliance with these laws.

3. Information disclosure and sharing

Fendi shares and receives personal information about its users with Fendi companies, so that users may be informed of other products that may be of interest, improve user shopping experience, and improve our Site design. Fendi shares user personal information for customer relationship management (in order to make sure user is offered the same benefits worldwide), profiling and marketing purposes User may opt-out of data sharing with Fendi companies, or from the use and disclosure of your personal information for profiling and marketing purposes by contacting Fendi as described below in section 5 of this policy. Fendi contracts with selected third parties that provide services on Fendi's behalf to maintain the Site, provide user communications, and other services. The personal information that Fendi obtains through this Site may be accessed by these third parties, solely on Fendi’s behalf, but Fendi does not authorize these service providers to make any other use of user personal information. Fendi may also disclose personal information to financial institutions or other third parties in connection with performing payment transactions and as required by law, requested by competent courts and authorities, necessary in connection with a legal claim or proceeding, or when otherwise necessary to protect the rights or interests of Fendi or third parties. If Fendi is acquired by another entity or is merged or consolidated or subject to any other corporate transaction, personal information may be made available to the prospective or actual acquiring entity. However, Fendi will provide that user personal information be protected consistent with this Privacy Policy. Some of the above listed subjects, for example Fendi companies, may be established abroad, in countries not providing for an adequate level of data protection laws and regulations as user’s home country. Fendi transfers data abroad after adoption of necessary precautions to protect such data. The updated list of data recipients is available upon request at Fendi.

4. Cookies

Cookies are small text files sent to the device of the user by the visited website. Cookies are stored in the computer hard disk, thus allowing the website to recognize user and store certain information concerning them, in order to permit or improve the service offered. There are different types of cookies. Some are necessary to navigate on the site, others have a different purpose such as ensuring internal security, performing system administration tasks and statistical analysis, understanding which sections of the website are more relevant to users, or offering a personalized experience on the website. The Site uses cookies that do not run programs on the device of the user nor upload viruses on it, and that do not allow any kind of control over the device. Fendi does not use cookies to access information on the device, to store data on it or to monitor the activities. The foregoing refers to any device used to access the Site. For further information about how Fendi uses cookies, see the Cookie Policy.

Session cookies are stored temporarily on the device and are deleted when the user closes the browser. If a user registers to the site, Fendi may use cookies to collect personal information that allows user identification during subsequent visits and facilitate access, login to the Site (for example by remembering username or nationality of the user) or the navigation on it. Fendi also uses cookies for system administration purposes, and to provide customized visits to the Site. The Site may contain links to other sites. Fendi has no access or control over cookies, web beacons and other tracking technologies used on third-party sites which the user may access from the Site, the availability of any content, and material that is published or obtained through such sites and related methods of treatment of the personal information; Fendi expressly disclaims any responsibility accordingly. The user should check the privacy policy of third party websites accessed from the Site to learn about the conditions applicable to the processing of personal information on those third-party sites since this Privacy Policy applies only to the Site as defined above.

Disabling cookies may limit the ability to use the Site and prevent from benefitting fully from the features and services offered on the Site. Most browsers automatically accept cookies, but the user can usually change settings to disable this function. It is possible to block all types of cookies, or agree to receive only some of them disabling others. The "Options" or "Favorites" sections in the browser menu permit to accept or avoid receiving cookies and other tracking technologies, as well as to receive notification from the browser when these technologies are used. Alternatively, it is possible to manage cookies consulting the "Help" section of the toolbar present in most browsers. It is also possible to select the browser from the list below and follow the instructions:- Internet Explorer; - Chrome; - Safari; - Firefox; - Opera. From mobile:- Android; - Safari; - Windows Phone; - Blackberry.

5. User privacy rights

User has the right to request access to, review of or a copy of user data, request Fendi to stop collection, processing or use of user data, ask that personal information be updated, supplemented, amended, deleted and user may oppose use of personal information for marketing purposes. Any request on personal information processing by Fendi and to enforce privacy rights, user may contact Fendi at: Fendi S.r.l., registered office - Ask for the Digital Department:

Address: Palazzo della Civiltà, Quadrato della Concordia 3, 00144 Rome (Italy)
E-mail: info@it.fendi.com.
Tel.: +39 334501
 



6. Security and data hosting

This Site is hosted on servers maintained by Fendi S.r.l., in Italy. Fendi is committed to protect the security of user’s personal information and complies with security provisions set forth by applicable laws and regulations to prevent loss of data, unlawful or unfair use of data and unauthorized access to data. Fendi uses a variety of advanced security technologies and procedures to help protect user’s personal information. For example, personal information is stored on secured servers placed in controlled locations. Moreover, for the transmission of some data through the Internet, encryption techniques are employed such as the Secure Socket Layer (SSL) protocol. Fendi keeps user personal information only for the time necessary to fulfill the purposes above mentioned. User should keep personal information, accurate, current, and complete by routinely updating relevant profile on-line following applicable instructions on the Site or by contacting Fendi as specified below.

7. Effective date and amendments

This Privacy Policy is subject to updating and amendment. The version published on the Site is the version currently in force. Changes to this Privacy Policy are communicated by placing a notice on the Site stating “Revised Privacy Policy” or the like. Fendi invites user to periodically review the Privacy Policy to be informed of any relevant change, especially before user provides any data to Fendi.

ELENCO SOCIETÀ RETAIL

Europe

Austria

Fendi Austria GmbH
Gauermanngasse 2,1010 Wien

Czech Republic

Fendi Prague s.r.o.
Probezni 394/12 Oasis Florenc Prague 8
186 00 Czech Republic

France

Fendi France S.A.S.
41, Rue Francois 1er
75008 Paris, France

Fendi International S.A.S
41, Rue Francois 1er
75008 Paris, France

Germany

Fendi Germany GmbH
Hans-Stiesberger – Str. 2b,
85540 Haar, Germany

Italy

Fendi Italia S.r.l.
Via Flaminia 968
00189 Roma

Netherlands

FNLB BV
Oude Utrechtseweg 22/24
3743 Kn Baarn
the Netherlands

Switzerland

Fendi Switzerland S.A.
Stabile San Martino
Via Moreé 16
CH-6850 Mendrisio

Turkey

Fendi Dis Ticaret LTD. ŞTI.
Istinye Park Avm. Pinar
Mah. Istinye Bayiri Cad. No. 479
34460 Istinye Istanbul

United Kingdom

Fendi UK Limited
c/o Browne Jacobson LLP
6 Bevis Marks
London EC3A 7BA

Head office
4th Floor, 141 New Bond Street
London W1S 2BS

Russia

Fendi RU LL
7, Lesnaya Street, Moscow
125047 Russian Federation

MEI

Bahrain

Fun Fashion Bahrain W.L.L.
Flat 171 Building 1
Road 365, Block 316
Manama Center
Kingdom of Bahrain

Dubai

Fun Fashion Emirates L.L.C.
Burjuman Business Tower, 23rd floor
Po. Box 117965
Dubai UAE

Fun Fashion Fzco L.L.C.
P.O. Box 261075 Jebel Ali Free Zone - Dubai
United Arab Emirates

India

Fun Fashion India Private Ltd
Indiabulls Finance Centre, Tower 2, Unit A2, 20th Floor
Elphinstone Road, Senapati, Bapat Marg, Lower Parel, Mumbai, 400013 India

Kuwait

LUXURY KUWAIT FOR READY TO WEAR WLL
Unit 5102 Dar Al Awadi, 2nd Floor
Kuwait City Kuwait

Qatar

FUN FASHION QATAR W.L.L.
No. 9 Ground Floor
Al Emadi Business Center C
Ring Road, Al Hilal (w) Po Box 32312 Doha - Qatar

Americas

Brazil

FENDI BRASIL – COMÉRCIO DE ARTIGOS DE LUXO LTDA
City of São Paulo, State of São Paulo, Shopping Cidade Jardim, at Avenida Magalhães de Castro, n°12.000, Store 23A, Ground Floor, Jardim Panorama
CEP 05676-900 CNPJ 14.491.767/0001

Mexico

OUTSHINE MEXICO S. DE. R.L. DE C.V
Insurgents sur 1863 col. Guadalupe Inn, Mexico City, Mexico, 1020

U.S.A.

Fendi North America, Inc
555 Madison Ave 15th Floor
New York NY 10022 USA

Asia

China

Fendi (Shanghai) Co., Ltd
Unit 3307B, 3308, 3309, 3310, Plaza 66 1266 Nanjing Road West, Shanghai

Japan

Fendi Japan K.K.
Sumitomo Fudosan Hirakawacho Bldg 7th floor
2-1-1 Hirakawacho Chiyoda-ku Tokyo Japan

Hong Kong

Fendi Hong Kong Limited
Flat 1601, Dorset House, 979 King's Road, Quarry Bay, HK

Fendi Asia Pacific Limited
Flat 1601, Dorset House, 979 King's Road, Quarry Bay, HK

Fendi China Boutiques Limited
Flat 1601, Dorset House, 979 King's Road,
Quarry Bay, HK

Korea

Fendi Korea Ltd.
6/F, 439, Dosan-daero, Gangnam-gu Seoul, Korea 135100

Macau

Fendi Macau Company Limited
Avenida da Praia Grande, n409,
China Law Building, 16 andar-B24, Macau

Malaysia

Fendi Fashion (Malaysia) SDN. BHD.
Suite 1005, 10th Floor Wisma
Hamzah-Kwong Hing, No.1
Leboh Ampang, 50100 Kuala Lumpur

Singapore

Fendi (Singapore) Pte Ltd
391B, Orchard Road # 09-08/09
Ngee Ann City Tower B, Singapore 238874

Taiwan

Fendi Taiwan Ltd.
14/FI., No. 167, Tun Hwa North Road, Taipei, Taiwan

Thailand

Fendi (Thailand) Company Limited
No. 991 Siam Paragon Shopping Center, M Floor, Unit M-03, Rama 1 Road, Pathumwan Sub-district
Pathumwan District, Bangkok Metropolis

The online store (the “Store”) is operated by by Fendi North America, Inc, with offices located at 555 Madison Avenue, 15th Floor, New York, New York (“Fendi,” “we” or “us”).

This privacy policy (“Privacy Policy”) describes our policies regarding the collection, use and disclosure of information on or through the Store. By visiting the Store, and/or using the services offered on or through this Store, you agree to the terms of this Privacy Policy as they may be amended from time to time. If you do not agree with any term in this Privacy Policy, please do not use the Store and do not disclose to us any information described herein. As we update and expand our services, this Privacy Policy may change, so check back to this page from time to time. This Privacy Policy is incorporated into, and is an integral part of, the Conditions of Sale, which governs your use of the Store. You can read our Conditions of Sale by clicking here ***

This Privacy Policy only applies to Personal Information (as defined below) that we collect through the Store. This Privacy Policy does not apply to any Personal Information that you provide to us other than as described above, such as in person at a retail store, through postal mail or through other live and print media.

We may interact with you on third party sites where we post content or invite your feedback, such as Facebook or Twitter. This Privacy Policy does not cover the privacy policies of these third party websites. You are responsible for viewing and abiding by the privacy policies and terms of use posted on these third party sites. See also “Links to Third Party Websites” below).

You may opt in or opt out of our sharing of your Personal Information with third parties for direct marketing purposes by following the directions in the “Your Right to Opt In and/or Opt Out” section below.

Fendi does not knowingly collect or use any personally identifiable information from individuals under the age of 13. If we become aware that any such information has been provided or submitted to us, we will delete the information as soon as possible.

What information is Collected

Personal Information

Your privacy is important to us.  Depending on how you use the Store, we may ask you to share Personal Information with us. “Personal Information” includes, for example, your name; home and/or business address; e-mail address; telephone number; credit card and other payment information; birth day and other demographic information and/or other information that may identify you as an individual or allow online or offline contact with you as an individual.

Fendi will ask you for information, including some Personal Information, if you use one of several services on our Store:

  • Sign up formarketing purposes: If you become a registered user of the Fendi website in order to receive from us promotions and newsletters on behalf of Fendi S.r.l., you need to share your e-mail address. You do not have to sign up for marketing purposes to browse the Store and make purchases.
     

  • Becoming a registered user of the Fendi Website: In order to register to the Fendi website, you need to share with Fendi S.r.l. some Personal Information, such as your e-mail address. You do not have to be a registered user to browse the Store. If you want to use any of our interactive services of the Store, you will need to become a registered user (if you aren't one already) of the Fendi website and any personal information you submit will become part of your profile, as maintained by Fendi S.r.l.
     

  • Making a purchase: When you buy something on the Store, you have to supply your name, a billing address, phone number, shipping address, and credit card information.
     

  • If you become a registered user of the Fendi website, you can choose to store information needed to make a purchase, such as your shipping and billing addresses in the “my profile” section. You can access this section using your registration login and password.

    To read the Fendi S.r.l. information notice for registered user to the Fendi website please click here ***
     

  • Entering sweepstakes, contests, promotions and surveys: You may be asked to provide Personal Information in order to enter a sweepstakes, contest or promotion, or answer a survey, on the Store on behalf of Fendi S.r.l.  We may also ask you for some demographic information, such as your age. If you choose not to answer, you probably will not be able to participate in the sweepstakes, contest or survey.


How is the Personal Information used?

We will use the Personal Information you provide to our Store in a number of different ways, including to: respond to your requests and process your orders; to provide you with information about our product and service offerings. We may also use your Personal Information to maintain our internal record keeping and/or share it with our affiliates for internal administrative purposes. In addition, as permitted by law, or with your consent, on behalf of Fendi S.r.l. we may send you notices (for example, in the form of e-mails, mailings, and the like), and otherwise correspond with you, about products, services, companies and events, sponsored by Fendi S.r.l., that we think might interest you.


Do we share Personal Information with others?


Third-Party Offers

We may provide you with opportunities to receive offers from our affiliates who have services, products and offers that we think might be of interest to you. Unless you elect not to receive such offers by following the instructions in the “Your Right to Opt In and/or Opt Out” section below, we may from time to time provide your Personal Information to these entities so that they may send you these offers, as permitted by law.


Service Providers

We may use third-party partners to help operate our Store and deliver our products and services, and may share your information with our affiliates, service providers and other third parties that provide products or services for or through this Store or for our business (such as database hosting companies, credit card authorization companies, e-mail service providers, distribution companies, fulfillment companies, and other similar service providers that use such information on our behalf).


Legally Compelled Disclosures

We may disclose user information to government authorities, and to other third parties when compelled to do so by government authorities or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the Store, or anyone else that could be harmed by such activities. Additionally, we cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights and other rights.


Business Transfer

In the event that Fendi is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, or if Fendi sells or otherwise transfer our assets or operations, Personal Information may be one of the transferred assets.


"Wish List" functionality

You can send your Wish List to your friends. You will be asked to complete the following fields: names and email address. We will also ask you to provide the name and email address of your friend, to enable us to send them the information. We only collect this data for the purpose of sending your email. Recipient data is not saved or recorded.


Security

While Fendi will take reasonable precautions to protect the security and integrity of Personal Information provided to this Store, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. No security measures are perfect or impenetrable.  You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different websites, and using up to date antivirus software. We maintain various physical, electronic and procedural safeguards to protect your personal information.  For example:

  • We use industry-standard Secure Sockets Layer ("SSL") authentication for online transactions made on our store. SSL authentication and encryption of the information that you send to us over the Internet helps protect your online transaction information from third party interception.

  • We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes.

Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

If you contact us by e-mail or a “contact us” or similar feature on our Store, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit.

We urge you to protect your own privacy. If you become a registered user of the Fendi Website, we recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail. You are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any access to or use of the Store by you or any person or entity using your password, whether or not such access or use has been authorized by or on behalf of you, and whether or not such person or entity is your employee or agent. You agree to (a) immediately notify Fendi S.r.l. of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. When you desire to cancel your account on Fendi Website or on this Store, please notify to us otherwise your data will be retained for a reasonable period of time. We are not responsible or liable for any loss or damage arising from your failure to comply with these provisions.

We will not be liable for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.

In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, and to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification.


California Do Not Track Disclosure

Do Not Track is a privacy preference that users can set in some of their web browsers. This Store does not currently respond to Do Not Track signals, but we may do so in the future. For more information about Do Not Track, please go to http://www.allaboutdnt.com. Third parties may collect personally identifiable information about your online activities over time and across different websites when you use our Store.


Consent to Processing

By providing Personal Information to this Store, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, where it will be subject to the laws of the destination jurisdiction(s).


Your Right to Opt In and/or Opt Out

You have the right to “opt in” and/or “opt out” of having your Personal Information shared with other entities for direct marketing purposes by contacting our Customer Care department at retail.customers@it.fendi.com. You must include the reference "Opt In/Opt Out” in the subject line of the e-mail. Please understand that if you opt out of receiving promotional correspondence from us, or do not opt-in to the receipt of such messages, we may still contact you in connection with your relationship, activities, transactions and communications with us. Also, unless otherwise required by law, a request to have us stop sharing your Personal Information with other entities for direct marketing purposes will only apply as of the date of your request, and we will not be responsible for any communications that you may receive from entities that received your Personal Information prior to such request. In these cases, please contact that entity directly.

Regarding marketing communications from us on behalf of Fendi S.r.l. please refer to the information notices provided by Fendi S.r.l. in the website registration form.


Your Access Rights

You may contact us sending an e-mail at retail.customers@it.fendi.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you elect to delete some or all of your personal information, keep in mind that we may retain transactional data in accordance with various laws, regulations and our retention policy.

If you become a registered user, you may review and make changes to the Personal Information that is stored in your user account on the Fendi website by visiting the “Fendi & Me” area of the Fendi website.


Changes to this Privacy Policy

Fendi reserves the right to change, revise or update this Privacy Policy, or any other of our policies or practices, at any time, and will notify users of this Store by posting such changed or updated Privacy Policy on this page. Any changes or updates will be effective immediately upon posting to the Fendi website. Under certain circumstances, we may also elect to notify you of changes or updates to our Privacy Policy by other means, such as posting a notice on the front page of the Fendi website or by sending you an e-mail.


Contact Us

If you have any questions or comments regarding our privacy practices, you may contact us at retail.customers@it.fendi.com or call our Customer Care at +1 646-952-8399.

Last Updated: 8th November 2016

Dear Madame/Sir,

The company Fendi S.r.l. (herein after “Data Controller”) provides you with the following information on the processing of your personal information.

1. Personal information collection and purpose of processing. Your personal information provided by you by filling in the form is processed for the following purposes:

a) users’ subscription to the Fendi newsletter.

2. Provision of personal information. Providing your personal information for the purposes under letter 1. a) above is necessary; denial thereof would make it impossible for us to achieve your subscription to Fendi newsletter.

3. Processing methods. Your personal information is processed with and without the assistance of electronic means in line with Canadian law and the Italian Privacy Code, including the data security profile on the strength of logics and procedures based coherently upon the aforementioned purposes.

4. Information processing, communication and dissemination. Your personal information may be accessed by employees and collaborators of the Data Controller appointed as persons in charge of the processing. 

Your personal information may be also processed by the following third parties acting as data processors:
a) third parties that the Data Controller use to provide technical and organizational services functional to the purposes above described, e.g. for mailing newsletters, information system management, etc.;

Your personal information may be communicated to the following third parties, which act as data controllers:
a) public entities and authorities for their institutional activities and as laws require us to do, including third parties in case of extraordinary operations (mergers, acquisitions, transfer of assets) during our business activities;
b) professionals and associations offering legal, taxation and auditing counsel.

Some of the above listed subjects, may be established abroad, outside of Canad the European Union, in countries not providing for an adequate level of data protection as your home country. Fendi S.r.l. transfers data abroad after adoption of the precautions set forth by applicable privacy laws.

Your personal information will not be disseminated. 

The full list of data processors appointed and of the third parties to which data are communicated can be obtained by writing to the Data Controller at the following address: retail.customers@it.fendi.com 

Data Controller. The data controller is:
- Fendi S.r.l., with registered offices at Palazzo della Civiltà, Quadrato della Concordia 3; 00144 - Rome (Italy).

6. Data Processor. The data processor is:

- CRM Manager pro tempore, domiciled at Fendi S.r.l., Palazzo della Civiltà, Quadrato della Concordia 3; 00144 - Rome (Italy)

7. Personal information rights. You can enforce your rights at any time, including confirming whether or not personal information concerning you exists, verifying the content, the source and accuracy of your personal information, asking that your information be updated, rectified, integrated, erased, anonymized and blocked. Moreover, you may object, in whole or in part to the processing of your personal information for legitimate reasons, and you may object in whole or in part to the processing of your personal  information for the purpose of sending advertising materials or direct selling or else for the performance of market surveys or commercial communication. You can exercise the aforementioned rights by writing to the Data Controller at the following address: 

Email: retail.customers@it.fendi.com

Dear Madame/Sir,

The company Fendi S.r.l. and  Fendi North America Inc (herein after “Data Controller”) provides you with the following information on the processing of your personal information.

1. Personal information collection and purpose of processing. The personal information you provided by filling in the form or collected after you visited our stores (including, personal details (name, surname, date of birth, if any, gender, country of residence),  contact details (country of residence, e-mail), data regarding the purchases made by the client (type, quantity and price of the products purchased by the client) are processed for the following purposes:

a) users’ registration to “Fendi&Me” and use of the services dedicated to the registered users;
b) research, market analysis, periodic sending of promotional materials on products, services and promotion of the Fendi world, including events organized by Fendi S.r.l. or to which Fendi s.r.l. participates as well as invitations to said events, also customized performed through traditional (mail and calls from operators) or automated (email, fax, text/SMS and MMS messaging) contact means as well as customized treatment in every Fendi store in Italy and abroad);
c) creation of group and individual profiles - analysis of your interests, preferences and purchasing habits, also based on the detailed purchases made in Fendi stores in Italy and abroad. This processing is carried out in compliance with applicable privacy legislation.

2. Provision of personal information. Providing your personal information  indicated as mandatory under the registration form for the purposes under letter 1. a) above is necessary; denial thereof would make it impossible you to register with and create an account for “Fendi&Me”. For the purposes under letters 1. b) and c) above, providing of your information is optional; denial thereof would have no consequences on the possibility to receive our products and services, but we would not be able to inform you on the marketing initiatives and events above described and we could not understand your interests. If you provide us with personal information of third parties (e.g., your family members, other customer or prospects), you should make sure that said third parties are informed and authorized the use of their information as described in this information notice.

3. Processing methods. Your personal information is processed with and without the assistance of electronic means in line with the Italian Privacy Code, including the data security profile on the strength of logics and procedures based coherently upon the aforementioned purposes. Your personal information, in particular, will be processed through the Customer Relationship Management (CRM) system managed by Fendi S.r.l. whose servers are located in Italy, and will therefore be subject to Italian law

4. Personal information entry into the CRM system. Your personal information entry into the CRM system is optional and occurred only if you provide your personal information for the purposes under letters 1. b) and c). Once inserted into the CRM system, your personal information may be read, amended and updated by the employees of the Fendi offices and stores in Italy and abroad expressly appointed as persons in charge of processing.

5. Retention Period. Your personal information processed for the purposes under letter 1. a) will be stored until you ask to revoke your registration to “Fendi&Me”. Your personal information processed for the purposes under letters 1. b) and c) will be stored until you ask to revoke your registration to “Fendi&Me” or the consent to the processing of your personal information for the aforementioned purposes with the exception of information relating to the details of your purchases processed for profiling and marketing purposes, which will be retained for 7 years.
When the retention period expires that said data will be erased or made anonymous permanently.

6. Personal Information processing, communication and dissemination. Your personal information may be accessed by employees and collaborators of the Data Controller appointed as persons in charge of the processing.

Your personal data may be also processed by the following third parties acting as data processors:
a) third parties that the Data Controller use to provide technical and organizational services functional to the purposes above described, e.g. for marketing, market analysis and research services, information system management, etc.;
b) companies affiliated to Fendi S.r.l. or under common control for all the purposes under letters 1. b) and c) above;

Your personal data may be communicated to the following third parties, which act as data controllers:
a) public entities and authorities for their institutional activities and as laws require us to do, including third parties in case of extraordinary operations (mergers, acquisitions, transfer of assets) during our business activities;
b) professionals and associations offering legal, taxation and auditing counsel.

It is understood that, Fendi S.r.l. does not share with other third parties your personal data for their own marketing activities and/or analysis of your interests.
Some of the above listed subjects, e.g. companies affiliated to Fendi S.r.l. or under common control, may be established abroad, outside of Canada or the European Union, in countries not providing for an adequate level of data protection as your home country. Fendi S.r.l. transfers data abroad after adoption of the precautions set forth by applicable privacy laws.

Your personal data will not be disseminated.

The full list of data processors appointed and of the third parties to which data are communicated can be obtained by writing to the Data Controller at the following address: retail.customers@it.fendi.com.  

7. Data Controller. The data controller is:
- Fendi S.r.l., with registered offices at Palazzo della Civiltà, Quadrato della Concordia 3; 00144 - Rome (Italy).
- Fendi North America with registered offices at 555 Madison Avenue, 15th Floor, New York, New York (USA)

8. Data Processor. The data processor is:
- CRM Manager pro tempore, domiciled at Fendi S.r.l., Palazzo della Civiltà, Quadrato della Concordia 3, 00144 - Rome (Italy)

9. Personal information rights. Regarding the processing of your personal information, you can obtain confirmation as to whether or not personal information concerning you exists, verify the content, the source and accuracy of your personal information, ask that your personal information be updated, rectified, integrated, erased, anonymized and blocked. Moreover, you may object, in whole or in part to the processing of your personal information for legitimate reasons, and you may object in whole or in part to the processing of your personal information for the purpose of sending advertising materials or direct selling or else for the performance of market surveys or commercial communication performed through automated (email, fax, text/SMS and MMS messaging) or traditional (mail and calls from operators) contact means. In case you prefer the processing being performed only through traditional contact means you can object to the processing of your personal information performed through automated contact means.

You can exercise the aforementioned rights by writing to the Data Controller at the following address:

Email: retail.customers@it.fendi.com

Address: Fendi S.r.l., CRM Manager Palazzo della Civiltà, Quadrato della Concordia 3, 00144 - Rome (Italy)

AUSTRALIA

  • FENDI AUSTRALIA PTY Ltd (Australia) (eng)

AUSTRIA

BRAZIL

  • FENDI COMÉRCIO DE ARTIGOS DE LUXO LTDA (Brazil) (por eng)

CANADA

  • FENDI CANADA INC. (eng)

 

CHINA

  • FENDI (China) SHANGHAI CO. LTD. (chi - eng)

 

CZECH REPUBLIC

 

FRANCE

 

GERMANY

 

HONG KONG

  • FENDI HONG KONG LTD. (chi - eng)

 

INDIA

  • FUN FASHION INDIA PRIVATE LTD. (eng)

 

ITALY

 

JAPAN

  • LVJ GROUP KK FENDI JAPAN COMPANY (jap - eng)

 

KINGDOM OF BAHRAIN

  • FUN FASHION BAHRAIN W.L.L. (arab - eng)

 

KOREA

  • FENDI KOREA LTD. (kor - eng)

 

KUWAIT

  • LUXURY KUWAIT FOR READY TO WEAR LLC (arab - eng)

 

MALAYSIA

 

MEXICO

  • RETAIL MEXICO S. de R.L. DE C.V. (mex - eng)

 

RUSSIAN FEDERATION

 

QATAR

  • FUN FASHION QATAR W.L.L (arab - eng)

 

SAUDI ARABIA

  • FAROUK CONTRACTING and TRADING COMPANY (arab - eng)

 

SINGAPORE

  • FENDI SINGAPORE PTE. LTD. (eng)

 

SWITZERLAND

 

TAIWAN

  • FENDI TAIWAN LTD. (chi - eng)

 

THAILAND

  • FENDI (Thailand) COMPANY LIMITED (thai - eng)

 

TURKEY

  • FENDI DIS TICARET LIMITED (Turkey) ŞTI (turkish - eng)

 

UNITED ARAB EMIRATES

  • FFUN FASHION EMIRATES (UAE) L.L.C. (arab - eng)

 

UNITED KINGDOM

  • FENDI UK LIMITED (eng)

 

USA

  • FENDI NORTH AMERICA INC. (eng)