Your personal data shall be processed using paper, electronic or telematic means in order to pursue the purposes specified in this Privacy Notice, in compliance with EU Regulation 2016/679 (the ”GDPR”), any implementing or equivalent national laws (hereinafter collectively referred as the ”Privacy Regulation”) and US privacy laws.

If you reside in the United States, please refer to section ”U.S. Privacy Supplementary Provisions” section below for additional information on the privacy rights available to residents of certain states and our personal data processing practices specific to those individuals.

 

The data controller of your personal data is:

• FENDI S.r.l. with registered office in Palazzo della Civiltà, Quadrato della Concordia 3, 00144, Rome (RM), Italy, e-mail customerprivacy@fendi.com, in relation to all the purposes set forth in this Privacy Notice, including Law Purposes and Business Purposes (as defined below), except for processing related to the purchase of products in your Country, made either through the Website or in the Stores and the specific activities performed directly from Fendi North America, Inc. listed below;
•  
• Fendi North America, Inc. with registered office in 555 Madison Avenue, 15th Floor, New York, New York, e-mail address customerprivacy@fendi.com, that manages the sale of products either through the Website or in stores in the US, as indicated in the Terms and conditions of sale, and any related customer service activities. It also processes data for Marketing Purposes and Profiling Purposes (as defined below) for customers who make purchases via the “Guest Checkout” section and the “Notify Me” option of the Website. Additionally, it organizes FENDI events in the US and processes your personal data for the Law Purposes and Business Purposes (as defined below).

(hereinafter jointly referred to as ”FENDI” or the ”Company”).

FENDI has also appointed a Data Protection Officer (”DPO”), who can be contacted at the dedicated e-mail dpo@fendi.com.

To the extent that they are necessary to achieve the purposes described in this Privacy Notice, FENDI shall process your following personal data:

• Browsing Data, i.e. IP address and domain name of the device used, URI (Uniform Resource Identifiers) notation addresses of the resources requested, time of the request, method used to send the request to the server, size of the file obtained in response, numeric code indicating the status of the response given by the server (e.g. successful, error, etc.), other parameters related to the device used, operating system and IT environment, as well as geolocation data on the Website through the ”Locate Me” function and data collected through cookies and other tracking technologies in accordance with the Cookie Policy;
   
• Identification Data, i.e.,
  • biographical data, such as title, first name, last name, country of residence, nationality, date of birth;
  • contact information, such as address, city, postal code, e-mail address, phone number;
  • data relating to your Fendi profile/account, such as password, client ID, username;
     
• Contractual Data, i.e.:
  • payment information, including payment card information, billing address, and other financial information (such as, routing and account number). Please note that we use third-party payment providers to process payments made to us. FENDI does not retain any personally identifiable financial information, such as payment card number, you provide these third-party payment providers in connection with payments. Rather, all such information is provided directly by you to our third-party payment providers. The payment provider’s use of your personal data is governed by their privacy notice;
  • data on purchases made, such as body measurements (sizes), type of product or service, quantity, cost;
  • additional data provided by you in connection with a request;
     
• Customer Experience Data, i.e.:
  • preferred language;
  • data on lifestyle habits and additional data (such as favourite colour, other brands used, marital status, number of family members and dates of birth, hobbies, profession, style, social networks, contact preferences, most visited country);
  • data on purchases made (such as products purchased and their features, price, frequency, purchase method, favourite store, favourite customer advisor, type of products purchased/preferred, spending segment, status);
  • if you subscribe to our newsletter, supplementary information on your interactions with the communications we send you.

Where you provide personal data of third parties (e.g., to facilitate delivery of purchased products), please ensure that such third parties are aware of the processing carried out under this Privacy Notice.

FENDI processes your personal data in order to perform a request or a contract with you, in order to comply with legal obligations, for its own marketing and profiling purposes, as well as for meeting legitimate interests.

 

1.  Processing relating to the contractual relationship

FENDI offers you goods and services for which it is necessary to process personal data.

a)  Contractual Purposes

The processing of your Browsing Data, Identification Data and/or Contractual Data pursues the purposes of rendering it possible to:

browse the Website, in order to use the specific functions and services provided therein, including, for example, the option to create a user account by registering in the Fendi & Me area and thus subscribe, via the Website, to the FENDI loyalty program noted in b) below and/or, upon your choice, identify your position via the “Locate Me” service in order to inform you of the Store nearest to you;

a) sign up and adhere to the FENDI loyalty program by filling out the relevant form, in order to take advantage of the services and benefits reserved by FENDI for its registered clients;

b) contact you in the event of your requests and/or reports in Store or through any communication channel, e.g. via the “Contact Us” section, the email address and/or the phone number available on the Website as well as using our instant messaging platforms and our Live Chat on the Website and on our social channels;

c) purchase FENDI products in the Stores, on the Website, and at official events (e.g. bookings and purchases at fashion shows, etc.);

d) manage payments and collections;

e) provide customer care service, including after-sales service, including the management of sales returns, the management of refunds for defective purchases, handling of complaints, etc;

f) manage customer relations as part of events organised by FENDI (e.g. to manage invitations for attendance at fashion shows or inclusion on mailing lists for events); and

g) send the newsletter, in the event that you subscribe to it.

The above purposes are hereinafter collectively referred to as the “Contractual Purposes”.
 

b)   Legal basis for processing for Contractual Purposes

The legal basis for the processing is the performance of the contract to which you are a party or in order to take steps at your request.

The processing of your personal data for these purposes is mandatory, and if you do not wish for FENDI to proceed with the aforementioned processing, FENDI may not be able to establish and/or perform a contractual relationship with you, thereby also preventing you from using products and services.

This is without prejudice to the processing of Browsing Data by cookies and other tracking technologies on the Website. With respect to this, please refer to the Cookie Policy.

 

2.  Processing in order to comply with legal obligations

FENDI is required to comply with legal obligations for which the processing of personal data is required.

a)  Legal Purposes

Identification Data and Contractual Data will also be processed in order to comply with the obligations provided for by law and/or regulations and for civil, administrative, accounting and tax purposes, such as in the case of processing carried out in anti-money laundering and Tax-Free shopping arrangements (the “Legal Purposes”).
 

b)  Legal basis for processing for Legal Purposes

The legal basis for processing is the need to fulfil a legal obligation to which the Companies are subject.

The processing of your personal data for this purpose is mandatory, as it is required under the applicable regulations.

 

3.  Promotional, advertising and marketing processing in the broader sense

With your consent, FENDI carries out business promotional activities for the products and services of the Companies.

a)  Marketing Purposes

With your consent, FENDI may process your Identification Data and Customer Experience Data for the following purposes:

• market research, surveys, statistics, promotional campaigns, and/or other promotional activities concerning FENDI’s products and/or services, as well as sending advertising and informative communications and material;
• invitations to events organised by the Companies;
• conducting re-engagement campaigns.

The above purposes are referred to as the “Marketing Purposes”. FENDI will carry out the aforesaid processing by means of operator-assisted telephone or other non-electronic means, whether by e-mail, automated systems without operator assistance and similar, and other electronic means. You may express your preferences on the means used and for marketing communications by merely sending an e-mail to customerprivacy@fendi.com.
 

b)  Legal basis for processing for Marketing Purposes

The legal basis for the processing is your prior consent, which you may in any case withdraw at any time, free of charge, in the manner indicated in the Section “What are your rights and how you can exercise them”, without prejudice to the processing of data that has been legitimately carried out up to that time.

An exception to the above applies to transactions made through the Website’s “Guest Checkout” section and the “Notify Me” feature. If you make a purchase using the “Guest Checkout” or submit a “Notify Me” request, Fendi North America, Inc., as data controller, will process your data solely in accordance with U.S. laws. For more information about your privacy rights, please refer to the “U.S. Privacy Supplementary Provisions” section. To exercise you right to opt out of the use of your personal data for targeted advertising purposes click on “Your Privacy Choices” in the footer of the Website.

Should you refuse your consent for Marketing Purposes, this shall not affect your other existing relations with FENDI for which your consent is not required. Consent is optional, although failure to provide it will render it impossible for FENDI to keep you updated on new products or services, promotions, and to conduct market surveys.

 

4.  Profiling processing

With your consent, FENDI uses your data for profiling activities to enhance your experience and tailor the FENDI world to better align with your preferences and needs.

a)  Profiling Purposes

FENDI also processes Identification Data and Customer Experience Data for profiling purposes, namely, to assess certain aspects about a person, and analyse his or her personal preferences and interests, including by means of training and refining FENDI and FENDI third-party providers’ artificial intelligence and machine learning models, so as to be able to offer him or her personalised products and services or those which are in line with his or her needs. Through profiling, data is structured according to parameters which are defined, from time to time, according to business needs, for the purposes of creating a “profile” of the data subject. For example, FENDI may carry out profiling activities in order to perform targeted marketing campaigns (e.g., “look alike” research or re-engagement). At times FENDI aggregates or pseudonymizes data to help the Company to better understand its consumers, for example to measure sales performance, identify audience segments.

Furthermore, the LVMH Group, to which FENDI belongs, includes many famous Maisons offering high quality products and services throughout all sectors, including Fashion and Leather Goods, Perfumes and Cosmetics, Watches and Jewellery, Wines and Spirits, Hotelerie, and Culture and Leisure (a list of all LVMH Maisons is available at www.lvmh.com. If you are a FENDI customer, you may also be a customer of one or more of the other LVMH Maisons. Our desire is to always improve your customer experience by providing you with personalised offers and services and marketing communications that most closely match your expectations. For this purpose, and except for the data collected via the “Guest Checkout”, data relating to purchases you have made with us over the past 36 months will be disclosed to LVMH as the parent company in pseudonymised form (and thus without unencrypted indication of your name and your further contact details). Your purchase data will be analysed and combined with data on other purchases you may have made with other LVMH Group Maisons during the same time period and for which you have provided similar consent. On the basis of the analysis and combination performed on such data, FENDI will receive additional information regarding your purchasing habits and preferences (without knowing, however, from which other Maison the data comes from). FENDI shall remain the sole data controller. LVMH shall act as a data processor and will not use your data for any purpose other than the one stated above, and under no circumstances will it share your data with other LVMH Group Maisons of which you are not a customer or to which you have not given your consent.

The above purposes are hereafter collectively referred to as “Profiling Purposes”.
 

b)  Legal basis for processing for Profiling Purposes

In order to process for Profiling Purposes, it is mandatory to acquire your specific and separate consent (also from the consent for Marketing Purposes), which you may withdraw at any time, free of charge, in the manner indicated in the Section “What are your rights and how can you exercise them”, without prejudice to the data processing legitimately carried out up to that time.

An exception to the above applies to transactions made through the Website’s “Guest Checkout” section and the “Notify Me” feature. If you make a purchase using the “Guest Checkout” or submit a “Notify Me” request, Fendi North America, Inc., as data controller, will process your data solely in accordance with U.S. laws. This means that your data can be and will be processed for Profiling Purposes without a prior specific and separate consent. For more information about your privacy rights, please refer to the “U.S. Privacy Supplementary Provisions” section. To exercise you right to opt out of the use of your personal data for targeted advertising purposes click on “Your Privacy Choices” in the footer of the Website.

Providing your consent to the processing for Profiling Purposes is entirely voluntary and optional and, in the event of refusal of such consent, this will not affect the other existing relationships. However, if you do not provide your consent, FENDI will not be able to provide products and services which are in accordance with your preferences.

 

5.  Processing in pursuit of FENDI’s legitimate interests

FENDI processes your personal data as part of operations to ensure the security and proper and effective operation of the Website, to make sure our services are effective and satisfying to you, as well as during corporate transactions and/or litigation proceedings, if any.

a)  Business Purposes

FENDI processes:

a)  Browsing Data, in order to ensure the security of the Website, verify its proper functioning and evaluate its use in order to obtain statistics regarding its use;

b)  Identification Data and Customer Experience Data to measure the effectiveness of our services, perform customer satisfaction evaluations and analyse the commercial performance of the relationship established with you, in order to provide a service that is more in line with your needs;

c)  Identification Data, Contractual Data and Customer Experience Data to carry out activities which are functional to transactions concerning transfer of businesses and business units, acquisitions, mergers, demergers or other transformations and for the performance of such transactions; and

d)  Browsing Data, Identification Data, Contractual Data, and Customer Experience Data in order to assert and defend the Companies’ rights vis-à-vis you and/or third parties in any litigation proceedings, including the detection of fraud.

The above purposes are hereinafter collectively referred to as “Business Purposes”.
 

b)  Legal basis for processing for Business Purposes

The processing of your personal data for these purposes is functional to the pursuit of FENDI’s legitimate interests, which are appropriately balanced against your interests, subject to the limits imposed on the relevant processing activities, and is not mandatory. You shall be entitled to object to the processing activities carried out for this purpose, as set out in the “What are your rights and how can you exercise them” Section of this Privacy Notice, except where FENDI has an overriding interest in continuing the processing of your personal data or in asserting or defending a right.

 

The Companies disclose personal data to the following categories of recipients who are located – as applicable – in Italy, in the territory of the European Economic Area (“EEA”) and in territories outside the EEA where the Companies operate:

• personnel of the Companies who need access to the data for the performance of their duties;
• banking and financial intermediaries and credit companies that provide services for the verification and management of collections and payments;
• third parties performing customer verification and fraud prevention activities;
• companies that manage FENDI’s stores and warehouses, transport companies and couriers for the distribution and delivery of purchased products or for the collection and handling of returns;
• Website operators and suppliers in the technology field, including companies that perform documentation storage activities;
• companies that provide services to the Companies for the organisation of events (e.g., fashion shows), activities, campaigns and marketing strategies;
• Companies that perform information assistance and support activities for data subjects (e.g., call centres);
• professionals, consultants, companies or professional firms, that provide assistance, advice or collaboration to the Companies in accounting, administrative, legal, tax and financial matters;
• the parent company as the LVMH Group Holding Company and other companies controlled by or affiliated with FENDI;
• Public Administrations for the fulfilment of legal obligations relating to, inter alia, anti-money laundering regulations, public security laws or tax and fiscal regulations (e.g., Italian Internal Revenue Agency), as well as any other third party to whom the communication is required by law or by order of the Judicial Authority.

To obtain the full and named list of data recipients, you may contact us at customerprivacy@fendi.com.

In any event, your personal data will not be disseminated.

Your personal data is transferred to countries outside the EEA and US and, in particular, to those in where FENDI Group companies are operational and active including: Australia, Bahrain, Brazil, Canada, China, South Korea, the Philippines, Japan, Hong Kong, India, Kuwait, Macau, Malaysia, Mexico, Qatar, the United Kingdom, Singapore, Switzerland, and Thailand.

The transfer to non-EEA countries of your personal data for the purposes specified in this Privacy Notice shall take place on the basis of appropriate safeguards, namely through the signing of standard contractual clauses adopted by the European Commission, as well as through the adoption of technical and organisational measures necessary to ensure, from time to time, adequate protection of your data, as required by the applicable Privacy Regulation, with the exception of countries that have obtained an adequacy decision from the European Commission.

The personal data transfer agreement is available at the registered office of each of the Companies, of which you may request an excerpt should you wish to do so.

 

Personal data shall be retained for the time periods specified below, which are necessary for carrying out the data processing in connection with the purposes from time to time pursued by FENDI as set forth in this Privacy Notice.

Once the time limits below have passed, personal data will be deleted or anonymised.
 

1.  Retention periods and deletion of data processed for Contractual Purposes

For Contractual Purposes, data is retained for the term of the contract and/or service requested (e.g., in the case of accounts created on the Website or in connection with services provided by FENDI), as well as for up to 10 years thereafter.
 

2.  Retention periods and deletion of data processed for Legal Purposes

For Legal Purposes, data is retained for a period equal to the duration prescribed for each type of data by law.
 

3.  Retention periods and deletion of data processed for Marketing Purposes and Profiling Purposes

Purchase detail data processed for Marketing Purposes and Profiling Purposes is retained for 7 years following its collection.

You may at any time terminate the processing and storage of data regarding you by notifying the Companies of your withdrawal of consent or objection to processing.

 

4.  Retention periods and deletion of data processed for Business Purposes

Personal data processed for Business Purposes is retained for a period equal to the relationship established with you from time to time and for 10 years thereafter, in the event that the personal data is necessary to assert and defend the Companies’ rights vis-à-vis you and/or third parties in any litigation proceedings. In the event that the processing is for the purpose of carrying out activities which are functional to transactions concerning the transfers of business and business units, acquisitions, mergers, spin-offs, or other transformations, and with respect to the performance of such transactions, the retention periods listed above will apply with respect to the main processing that takes place.

 

Pursuant to the Privacy Regulation, you may exercise the following rights:

Right of access to your personal data in order to obtain confirmation as to whether or not personal data concerning you is being processed and, if so, to know the origin of the data, the purposes and methods of processing, and the logic adopted.

Right to rectification and integration of inaccurate or incomplete personal data concerning you.

Right to erasure (and where there are no specific reasons that otherwise relieve FENDI of the obligation to erase) if (i) personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed; (ii) you revoke consent and there is no other legal basis for processing; (iii) you object to processing for marketing or profiling purposes; (iv) the personal data has been processed unlawfully.

Right to restriction of processing in cases where (i) you contest the accuracy of personal data, for the period necessary to verify the accuracy of such personal data; (ii) the processing is unlawful and you object to the erase of the personal data and instead request that its use be restricted; (iii) although the Company no longer needs it for processing purposes, the personal data is necessary for you to establish, exercise or defend a right in court; (iv) you object to the processing pursuant to Article 21(1) of the GDPR pending verification as to whether FENDI’s legitimate reasons prevail over yours.

Right to object to the processing of personal data regarding you based on FENDI’s legitimate interest and/or for Marketing Purposes and Profiling Purposes.

Right to portability i.e. to receive your personal data in a structured, commonly used and readable format, so that such data may be retained for further use for personal purposes, and to ask us to arrange for the transmission of such data to another data controller.

Right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent

You may exercise your rights as provided for by the GDPR by sending an e-mail to customerprivacy@fendi.com.

The exercise of rights is not subject to any formal requirements and is free of charge. A response will be given without undue delay and, at the latest, within one month from receipt of the request.

You also have the right to file a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or with the supervisory authority of the country where you habitually reside, work, or where the alleged violation occurred, if the conditions are met.
 

This Privacy Notice is effective from the time of its publication. FENDI may amend and/or supplement this Privacy Notice, including as a result of any subsequent regulatory amendments and/or additions to the Privacy Regulation. Amendments will be notified in advance and you can view the updated Privacy Notice at the Privacy Policy link.

The following disclosures supplement the information contained above in this Privacy Policy by providing additional in-formation about the privacy rights available to individual residents of certain states in the United States and personal data processing practices relating to those individuals performed by FENDI. For a detailed description of how the Company collects, uses, discloses, and otherwise processes personal data, please read the sections above of this Privacy Policy.

1.  Nevada Residents

If you are a resident of the state of Nevada in the United States, you have the right to opt out or withdraw your consent for this use of your personal data. To this end, you may submit a request by customerprivacy@fendi.com.

 

2.  California, Colorado, Connecticut, Delaware, Iowa, Maryland, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia Residents

If you are a resident of the states of California, Colorado, Connecticut, Delaware, Iowa, Maryland, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, or Virginia in the United States, the following supplementary disclosures apply to you.

 

a)  Personal Data Disclosures, “Sale,” “Sharing” and Targeted Advertising

FENDI does not sell or share your personal information in exchange for monetary consideration for use of your data for marketing and/or profiling purposes. FENDI discloses categories of personal data that collects to the categories of recipients set forth below. Different state privacy laws in the United States provide consumers the right to opt-out of certain data processing. This includes the display advertisements that are based on personal data obtained or inferred over time from an individual’s activities across businesses or distinctively branded sites, applications or services (“Targeted Advertising”, also referred to in California as “cross-context behavioral advertising”). Some states also provide the right to opt-out of “Sharing”, which includes providing or making available personal information to third parties for such Targeted Advertising activity. FENDI may use certain personal data that you provide to advertise to you. This may include making available your personal data to certain third parties in a way that may constitute a Sale and/or Sharing, as well as using your personal data for purposes of Targeted Advertising. If you are in one of those jurisdictions, in order to exercise your right to opt out of targeted advertising or “sales” of your personal data, or withdraw your consent for this use, please click on “Your Privacy Choices” in the footer of the Website or contact us at customerprivacy@fendi.com. To adjust your preferences about the cookies FENDI uses, please visit the “Cookie Settings” manager linked in the footer of the website.

Category of Third Parties

FENDI is a member of the LVMH Group, consisting of LVMH Moët Hennessy Louis Vuitton SE (“LVMH”) and its affiliated Maisons. A full list of the Maisons affiliated with the LVMH Group is available here. FENDI may disclose personal information to the parent entity, LVMH, and affiliated Maisons when they are acting as processors according to our instructions and on our behalf, to provide you with the same level of service worldwide or in other circumstances as permitted or required by law.

Service Providers. FENDI may disclose certain information to third parties, agencies and vendors that perform services to support Company’s business functions and internal operations, including: hosting of FENDI websites; processing payment information for the orders that you request; delivering emails and text message communications; providing marketing assistance; providing website ratings and other user content sharing services; supporting website analytics, including pixels, tags and cookies; analyzing purchases and the use of FENDI website, its features, products; chat features and customer support services.

Payment Providers. Payments for purchases may be completed using third party vendor payment systems. FENDI does not store or disclose your credit card information as part of your purchase through these third-party systems. The personal or financial information you provide through payment processors is subject to the third-party privacy policy.

Legal Process. FENDI may disclose your information to companies or affiliates who help protect the Company’s rights and property or when required by law, the legal process in response to subpoenas, warrants, court orders, investigations, government authorities, investigations or as reasonably necessary to protect the rights or interests of the Company, its employees, affiliates or others.

Depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to limit, opt-out of the sale of personal data or withdraw the consent for the processing of personal data for purposes of targeted advertising (as described in the Your Additional U.S. Privacy Choices paragraph below).

Please note FENDI does not sell personal data of individuals FENDI knows to be less than 16 years of age or share such information for targeted advertising purposes.
 

b)  Sensitive Personal Data

The following personal data elements FENDI may collect may be classified as “sensitive” under certain privacy laws:

• Government ID numbers, including social security number, driver's license number, state identification card number, or passport number;
• Account log-in, financial account, debit card or credit card number in combination with any required security or access code, password or credentials allowing access to an account;
• Race, ethnicity or national origin;
• Citizenship or immigration status;
• The contents of a consumer’s mail, email, or text messages where the business is not the intended recipient.

FENDI only uses or discloses sensitive personal data where reasonably necessary and proportionate for the purposes of providing products and performing services you have requested, verifying and improving the products and services FENDI provides, detecting security incidents, fraud, and other illegal actions, ensuring the physical safety of natural persons, performing services on behalf of the business, or short-term transient use. FENDI only collects and processes sensitive personal data without the purpose of inferring characteristics about the relevant individual, and FENDI does not sell sensitive personal data or process or otherwise share sensitive personal data for the purpose of targeted advertising.

 

c)  Automated Decision-Making

FENDI does not conduct automated processing of personal data for the purposes of evaluating, analyzing, or predicting an individual’s personal aspects in furtherance of decisions that produce legal or similarly significant effects. As a result, FENDI does not provide a right to exercise control over such forms of automated decision-making.

 

d)  Your Additional U.S. Privacy Choices

Depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to exercise some or all of the following rights:

 

• Right to Know: The right to confirm whether FENDI is processing personal data about you and, for residents of California and Oregon law only, to obtain certain personalized details about the personal data FENDI has collected about you, including:
   
  • the categories of personal data collected;
  • the categories of sources of the personal data;
  • the purposes for which the personal data were collected;
  • the categories of personal data disclosed to third parties (if any), and the categories of recipients to whom this personal data were disclosed;
  • the categories of personal data shared for targeted advertising purposes (if any), and the categories of recipients to whom the personal data were disclosed for these purposes;
  • the categories of personal data sold (if any) and the categories of third parties to whom the personal data were sold; and
  • for Oregon residents only, a list of specific third parties to whom personal data have been disclosed.
     
• Right to Access & Portability: The right to obtain access to the personal data FENDI has collected about you and, where required by law, the right to obtain a copy of the personal data in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.
   
• Right to Correction: The right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing of the personal data.
   
• Right to Control Over Sensitive Personal Data: The right to exercise control over FENDI’s collection and processing of certain sensitive personal data.
   
• Right to Opt-Out of Targeted Advertising: The right to direct us not to use or share personal data for certain targeted advertising purposes.
   
• Right to Request a List of Third Parties: depending on your state of residency, you may have the right to request third parties with whom your data has been shared.
   
• Right to Deletion: The right to have FENDI delete personal data it maintains about you.

Depending on your state of residency, you may also have the right to not receive retaliatory or discriminatory treatment in connection with a request to exercise the above rights. However, the exercise of the rights described above may result in a different price, rate or quality level of product or service where that difference is reasonably related to the impact the right has on FENDI’s relationship or is otherwise permitted by law.

 

Submitting Privacy Rights Requests

Please submit a request specifying the right you wish to exercise by:

• Completing FENDI online form found here; or
• Calling FENDI’s toll-free U.S. telephone number: +1 (888) 291-0163.

 

If you wish to manage your privacy preferences, including opting out of the use of your personal data, visit “Your Privacy Choices” via the footer of the Website. To exercise your right to opt-out as it relates to the use of cookies and related technologies that involve the sale of personal data or the use of personal data for targeted advertising purposes, you may also click the “Cookie Settings” link in the footer of the Website and adjust your preferences accordingly. If you are visiting FENDI website with the Global Privacy Control enabled, any cookies that constitute sales or are used for targeted advertising should already be turned off automatically in FENDI’s cookie preference manager. Please note this opt-out tool is website, device, and browser specific, so you will need to change your preferences on each device and browser you use to interact with the specific website you are visiting. In addition, you can also opt-out of cookie-based sales by businesses that participate in the Digital Advertising Alliance’s CCPA Opt-Out Tool by visiting www.privacyrights.info. Lastly, you may follow the other steps set forth in the Cookie Policy to further exercise control over cookies and related technologies.

Before processing your request to exercise certain rights (including the Right to Know, Access & Portability, Correction, and Deletion), FENDI will need to verify your identity and confirm you are a resident of a state that offers the requested right(s). In order to verify your identity, FENDI will generally either require the successful authentication of your account, or the matching of sufficient information you provide us to the information FENDI maintain about you in our systems. As a result, FENDI requires requests submitted through our online form and toll-free number to include first and last name, email address, phone number, state of residency and/or the date and place of your last transaction with us.

In certain circumstances, FENDI may decline or limit your request, particularly where FENDI is unable to verify your identity or locate your information in its systems, or where you are not a resident of one of the eligible states.

 

Submitting Authorized Agent Requests

In certain circumstances, you are permitted to use an authorized agent to submit requests on your behalf through the designated methods set forth above where FENDI can verify the authorized agent’s authority to act on your behalf. In order to verify the authorized agent’s authority, FENDI generally requires evidence of either (i) a valid power of attorney or (ii) a signed letter containing your name and contact information, the name and contact information of the authorized agent, and a statement of authorization for the request. Depending on the evidence provided and your state of residency, FENDI may still need to separately reach out to you to confirm the authorized agent has permission to act on your behalf and to verify your identity in connection with the request.

 

Appealing Privacy Rights Decisions

Depending on your state of residency, you may be able to appeal a decision FENDI has made in connection with your privacy rights request. All appeal requests should be submitted by replying to the communication resolving your original request.

e)  Additional California-Specific Disclosures

The following disclosures only apply to residents of the State of California.

California Categories of Personal Data

California law requires FENDI provides disclosures to you about what personal data FENDI collects by reference to the enumerated categories of personal data set forth within California law. To address this obligation, please refer to “Which categories of personal data we process” Section of this Privacy Policy.