Return Form

Thank you. We have sent you an email with a recap of this information and all instructions for return shipping.


Next steps:

  1. Prepare the items

    Prepare the items you wish to return in the original order box. Kindly ensure the products have all their original packaging, the security tag and seal are intact and that the return box is safely sealed.

  2. Print and Sign Return Documents

    The courier will request a Proforma Invoice and Return Label when they come to pick up the parcel.

    You will soon receive an email from us with a link for downloading these two documents. Please make sure you have them printed and ready.

  3. SHIP THE RETURN

    Call UPS (www.ups.com) within 14 days from today to arrange pick-up.

    Once the package is returned to our warehouse, we require a couple of days to verify the items meet the return policy requirements. We will send you an email as soon as we process your refund.