On fendi.com you can:
- Browse the latest collections for Women, Men, and Kids
- Watch the Fashion Show live and pre-order selected looks
- Access special previews and online exclusives
If you are looking for a specific item, you can search by keywords or product code.
You can shop online or call our Client Services to place your order by phone. You can also check in-store availabilty directly from each product page.
To shop online simply add the products to your Shopping Bag and proceed to checkout. You can purchase up to 7 products per order.
You can place your order as a guest or register during checkout. Registering makes checkout even faster, as you can store your delivery, billing and payment details in your account for next time. Sign up to Fendi & Me.
After you complete your order, we will send you an email confirming the details of the purchase and a link to follow the delivery.
All orders can be returned within 14 days from delivery. Please note it is not possible to return personalized items. Read more information on Returns and refunds.
Special collection and Fashion Show previews can be available for Pre-Order.
The items you pre-order are reserved for you, and will be shipped out as soon as they are available.
The estimated shipping date is always indicated in the product page, at checkout and in your order details.
Purchasing pre-order items and in-stock items together: if you order products that are already in stock together with pre-order items, we will send you two separate packages.
Pre-orders with different shipping dates: if you purchase more than one pre-order item with different estimated shipping dates, the products may be sent together on the latest date.
In either case, you will only be charged once the items have been shipped. Delivery is always free.
Your order will be prepared and shipped to you from the nearest Fendi location, including select local boutiques. We will take every care in preparing your parcel and ensuring it is delivered to you as soon as possible - products with different shipping times may be divided into separate parcels.
Different shipping options may be available according to the delivery address and to where the items are stocked.
- Dubai, Sharjah and Ajman: Same Day for orders placed before 11am on items that are immediately available, Next Day delivery for orders placed before 5pm on items that are immediately available;
- All other locations, and for items that are not immediately available: delivery in 3-5 business days from date of purchase.
Shipping methods and expected delivery times for the products you select will be clearly displayed at checkout, after you enter the shipping address, before you complete your purchase.
If you have multiple items in your order, they may be delivered separately on different days (for example, you may receive one item on the same day, and the following items in 3-5 business days). You will receive shipping confirmation by email for each parcel.
The size displayed online is always the same size you will find on our product tags. We use Italian sizing for all our items with the exception of men’s shoes, which follow the UK sizing system.
On the product page you will find a link to our Size Guide to help you match the size displayed online to the one you usually wear.
Should you have any doubts before you purchase, please do not hesitate to contact us.
If you prefer to place your order by phone, call us at +971 600521604, Monday to Friday, from 10am to 7pm GST.
After selecting the items, sizes and colours, we will ask you the delivery address and payment details, as well as a security question. We ensure the absolute safety of your personal details at all times during this process.
After Fendi Client Services confirms the order has been placed, you will receive an email with the details of the purchase and a link to track the delivery.
Register to Fendi & Me to enjoy special advantages and ensure your online shopping experience is tailored to your needs:
- Save and share your favorite items
- Enjoy personalised product suggestions and exclusive content
- Store your address and payment preferences to speed up checkout
- See all the details of your orders, follow the delivery and easily manage returns from one page
- Manage your preferences for receiving our Newsletter
Forgotten your password? You can find a link to change your password where you log in. We will email you a link for creating a new password and you will immediately be able to access your account.
To ensure an effortless return service, items purchased on Fendi.com can be returned both online or in selected stores.
To request an online return, please fill in the Return Form within 14 days of delivery and follow the instructions you receive by email to ship the parcel back to us.
If you prefer to return or exchange in a Fendi store, you can book an appointment and let our Client Assistants handle the request on your behalf.
Refunds will be issued to the original payment method after the items have been verified and accepted.